Internet Banking

Internet Banking (UBA Online Banking Service) gives you unrestricted and secure access to your account, anytime, anywhere, on your computer, tablet, smartphones or any internet-enabled device.

Personal Internet Banking

Internet Banking (UBA Online Banking Service) gives you unrestricted and secure access to your account, anytime, anywhere on your computer, tablet, smartphones or any internet enabled device. It is your bank on the go!

Corporate Internet Banking

UBA Business Direct is the online portal for cash management and transaction banking. It offers a convenient and flexible way to manage corporate cash management and other transactions to cover all corporate banking needs.

Features

Instant Self-Registration:
UBA customers can start and finish Internet Banking registration from the log-in page, https://ibank.ubagroup.com
Buy Airtime: Top up your mobile phones and those of your loved ones
Account Monitoring: Monitor activities on your accounts, view your loans, etc.
Transfer Money: Send money to your other UBA account or someone else’s account in UBA or other Banks. Standing Order is also available
Pay Bills: Pay bills – utility, Pay TV, subscriptions, etc.
24-Hour Availability: Access to your account is round-the-clock – no weekends, no public holidays
Book Flights: Get best flights and pay directly from your account
Personalization: Customize your User ID, your nickname, etc. it is all about you
Cyber Receipt: Proof of transfer or payment can be printed for all your transactions
Security: Access to your account is protected with best-in-class technology. You are also notified whenever there is any log-in/attempted log-in to your profile

FAQs

Please confirm what limit is applicable to you. You may need to give an instruction and execute indemnity at any of our Business Office for higher limits

You can enroll by downloading the form here, you would require the latest version of Adobe Reader on your PC and an image of an acceptable means of identification to apply. The form can be returned via email to:
virtual.enrollment@ubagroup.com

There are flexible options for enrollment/registration. They include:
Instant Self-Registration – with your debit card, individual customers can start and finish enrollment from our Internet Banking login page ibank.ubagroup.com by clicking Instant Self-Registration button. It takes about 40s to complete this process!

Enrollment with Virtual Enrollment Form – There is also another option for both individuals and corporates to enroll with the interactive online PDF forms. The link to the forms are pasted below:
U-Direct Virtual Channel Enrollment Form – Individual

Internet Banking Virtual Channel Enrollment Form – Corporate

Enrollment through our Business Offices – You can walk into any of our Business Offices to fill a form to be enrolled on Internet Banking. Corporate customers can also give instruction on their letterhead to RMs or Business Offices to enroll their desired users – there is no limit to the number of users who can be enrolled under a corporate user

Yes, when you enroll for UBA’s Internet Banking Service, Internet Banking, You Can specify which accounts you want access to over the internet and can have access to all of them using one single user ID.

On Internet Banking Home Page here, please click on ‘forgot your password?’
Then, enter your Internet Banking USER ID on next screen and submit, then provide an answer to any security question set by you and a new password is automatically generated and sent to your registered e-mail address.

Getting started again is easy! Click forgot user ID? To retrieve your user ID, then, click forgot password? to retrieve your password. Now, you are good to go

Please click Internet Banking Quick Guide for more info. If you need further assistance, kindly contact cfc@ubagroup.com

You are very secure when using Internet Banking, we have gone to great extent to protect you and your funds when using Internet Banking, you have two level authentication (password + token) available each time you transact on Internet Banking, In Addition, there’s the virtual keyboard for use on open networks and public spaces so that key loggers will not capture your details.

Internet Banking is protected with the best-in-class security technology. To further protect your profile, do not share your credentials with anyone, do not click on any suspicious link, when you are in doubt, always contact cfc@ubagroup.com

Internet Banking can be accessed from any internet-enabled devices – computer, laptop, smart phones etc. via ibank.ubagroup.com. For ease of access and use, you can download Internet Banking apps from stores

In Nigeria, all accounts use the NUBAN system, all accounts are 10 digits, your login credentials are in the PDF attached to the mail you received, the PDF has been pass-coded using the last 7 digits of ANY of your 10 digit account numbers with UBA Plc, as a hint, the last 3 digits of the account used is stated in the body of the e-mail you received.

If you desire a hard token, you can get it at any UBA Business Office. For more flexibility, U-Token is available in apps stores for download and instant activation for your transactions

Yes! To do this, click Personal Profile menu and click Update User ID to personalize your user ID. You can personalize your user ID as often as you desire. It is all about you!

Ms. Farhiya Warsame

Non Executive Director
Ms.Warsame Farhiya ; is a Non- Executive Director for United Bank For Africa – Tanzania with effect from March 2019. Ms. Warsame is the Founder and Managing Director of Rashal Petroleum, with 8 years of prior banking experience with two international banks. Mrs. Farhiya is a highly experienced business woman and academician with enormous involvement and broad knowledge in investment, wholesale and commercial banking as well as project and corporate relationship management

Juma Musa

Country Head Internal Control
Mr. Juma Musa has six (6) years working experience out of that, five (5) years being with UBAT. Juma started as an Officer in Audit /Control department at UBAT in 2011 before he left to Equity Bank in 2015 and he was re-hired by UBAT in October 2016. Juma holds a BCOM degree from University of Dar es Salaam and he is also a registered member of National Board of Accountants and Auditors (NBAA). He is fluent in English and Swahili.

Gbenga Makinde

Managing Director

Mr Gbenga Makinde is currently the Managing Director/ CEO of UBA Tanzania a subsidiary of the United Bank for Africa (Plc). Mr Gbenga (commonly known as GMak) has had a lengthly carrier in the banking realm, which over the course of two decaded has seen him at the helm of a number of critical departments.

Prior to his appointment as MD/ CEO of UBA Tanzania, he was the MD/ CEO of UBA Benin where he made great number of significant achievements in different time periods. Before Joining UBA Plc, Mr Makinde worked in various managerial roles and positions having worked for Metropolitan Bank Limited, Equatorial Trust Bank Limited and Access Bank Plc.

Makinde is people centered and has consciously developed his communication skills in a manner that relates to various categories of target audience and stakeholders to enhance business growth.

Victoria Charles Lupembe

Head Legal & Company Secretary
Victoria Charles Lupembe, was employed as a Company Secretary/Head of Legal of UBA Tanzania in 16th July 2018. Before her appointment as a Company Secretary/Head of Legal to UBA Tanzania, Ms. Victoria was the Senior Associate at Mawalla Advocates. Prior to her employment at Mawalla Advocates, she worked with Aloys & Associates as an Associate from 2014 to 2015. Prior to that, from 2012 to 2014, she was the Company Secretary of Fanikiwa Microfinance Company Limited and from 2010 – 2012 she held the position of a Legal Officer at the then Tanzania Gatsby Trusts newly created Financial Institution called Fanikiwa Microfinance Company Limited. Ms. Lupembe received her education at the University of Dar es Salaam, in the United Republic of Tanzania, from which she attained a Bachelor’s Degree in Law, and is also a graduate of the Mzumbe University in Dar es Salaam where she earned a Master’s degree in Business Administration in Corporate Management. Ms. Lupembe is a Practicing Advocate with a Post-Graduate Diploma in Legal Practice from the Law School of Tanzania.

Christina Kongola

Head Compliance

Is a professional Lawyer born December 1973. She is married with three children.
Professionally, she is an Advocate of the High Court Tanzania and Courts subordinates there to, and Member of the Tanganyika Law Society. She is a Certified Compliance Specialist from the International Financial Management and holds a Master’s Degree in Laws majoring in Corporate and Commercial from the University of Dar es salaam.
Christina holds Post Graduate Diploma in Legal Practice from the Law school of Tanzania and a Bachelor’s Degree in Laws (LLB)(Hons)from the Open University of Tanzania as well as Diploma in International Relations and Diplomacy from the Center for Foreign Relations in Dar es salaam.
She has a ten years work experience in the banking Industry, mainly in management and Compliance, Money Laundering and Terrorist Financing Risks. She started her career in banking, way back in 2003 as a Call Center Agent with NMB Bank – Head Office and later in 2010 was promoted to Compliance Officer within the same Institution before joining the United Bank for Africa(UBA) (T) Limited in June, 2017 as Head of Compliance.

Kelvin Vitalis Nguma

Chief Risk Officer

Kelvin Nguma is the Chief Risk Officer at UBA Tanzania. Kelvin has more than ten (10) years working experience out of that, six (6) years being in Risk Management. Prior to join UBAT he was the Manager in Risk and Compliance department at Tanzania Postal Bank (TPB). Kelvin is the graduate from Institute of Finance Management holding a Bachelor degree in Banking and Finance. Currently he is pursuing MBA from Mzumbe University majoring in Corporate Management. Also, he is certified Risk Specialist by International Association of Financial Management and Certified Professional Banker by the Tanzania Institute of Bankers. Kelvin is fluent in English and Swahili.

Joseph Ringa

Country Head Audit

Was born on 18th April 1966. He is married with four children. He is an Associate Certified Public Accountant (ACPA) registered by the National Board of Accountants and Auditors [NBAA] of Tanzania. He holds a Diploma in Accountancy certificate obtained from Zambia Institute of Technology (now Copperbelt University) in Kitwe Zambia.

A Diploma in Risk Management in Finance/Banking obtained in Stockholm, Sweden.
He has 14 years of working experience in the banking Industry in the field of internal auditing, starting as Senior Internal Auditor in 2004 at Tanzania Postal Bank where he rose to Senior Manager Audit before joining United Bank for Africa Tanzania as Country Head Audit in November 2016.

Brendansia Kileo

Head, Marketing and Corporate Communication
Brendansia Kileo, is the Head of Marketing and Corporate Communication (MCC) at UBA Tanzania. She joined UBAT on 10th July 2017. Brendansia has six (6) years working experience in the field Marketing and Corporate Communications, Prior joining UBAT she was working with East Africa Television (EATV) on the same field of Marketing and Communications. Brendansia is the graduate from United State International University – Africa (USIU) in Nairobi Kenya, holding a Bachelor degree in International Business Administration. Brenda is fluent in both English and Swahili.

Stella Shangali

Country Head Resource
Stella Shangali, was employed as a Country Head, Resource of UBA Tanzania. Before her appointment as a Country Head, Resource to UBA Tanzania, Ms. Stella was the Assistant Human Resource Manager from April 2014 to January 2017, also she was Human Resources and Administration Officer from April 2010 to March 2013 both role she served at Britam Insurance Tanzania Limited. Prior to her employment she had served as a Human Resource Assistant at Kabanga Nickel Company Ltd from June 2008 to March 2010. Ms. Stella received her education at Institute of Finance Management, from which she holds Post Graduate Diploma in Human Resource Management and is also a graduate of the University of Dar es salaam, where she earned a Bachelor of Arts in Political Science and Public Administration.

Mr. Heri Bomani

Non Executive Director
Mr. Heri Bomani- Mr. Heri is currently serving as the Founder & Director of MLC Properties and also as the Founder& Managing Director of Pangani Group. He was appointed as a Non – Executive Director of UBA Tanzania in October 2020. He also serves as the Executive Director of Pangani Real Estate Services Limited and Pangani Advisory Limited from 2013 and 2011 consecutively. Mr. Heri has held various executive management positions through the years such as serving as the Managing Director & CEO of Kenya Commercial Bank Tanzania Limited from 2006 to 2010 and also served as the Executive Director, Consumer Banking at Standard Chartered Bank Tanzania Limited from 2000 to 2006 in which he was appointed and served as a Member of the Board of Directors of Standard Chartered Bank Tanzania Limited and also the member of the Consumer Banking Africa & Middle East/South Asia Leadership Team. Mr. Heri has broad, knowledge in investment banking, wholesale and commercial banking, account management, project management, Fund management and public-sector relationship management in which he was able to make remarkable accomplishments during his tenure at Standard Chartered Bank Tanzania Limited whereby he was recognized as a proactive and industry leading commercial bank in Tanzania thus being voted as the leading employer in Tanzania by the Association of Tanzania Employers and received the Banker of the year Award for 2005 by Euro money and the Financial Times. He contributed to grow the revenue base from USD 3.1M in 2001 to USD 12.9M in 2005 and also grew the deposit base grow massively from TZS 44B in 2001 to TZS 133B in 2005. Mr. Heri holds a Bsc Economics in Banking and Finance from the University of Wales, College of Cardiff.  

Chomete Abdalah Hussein

Chief Finance Officer
Hussein Chomete is the Chief Finance Officer at UBA Tanzania. He has eight (8) years of working experience. He has worked for First National Bank for five (5) years as Finance Manager Two Years (2) and before as senior Internal Auditor three years (3). He has as well worked for Ernest and Young Tanzania in two different positions as consultant four years (4) Internal Audit and Risk Assessment) and Associate Audit for two (2) years. Hussein has also worked for Price Water Coopers (PWC) Botswana as Associate Auditor. Hussein has bachelor degree in Accounting from University of Dar Es Salaam he is also a Certified Public Accountant. He has attended various Trainings. i.e core skill Training II (Audit Training), Internal Audit and Risk Assessment Training, ACL User Training and Global Market Finance Training.

Amb. Tuvako Manongi

Chairman
Ambassador Tuvako Nathaniel Manongi: Is the Board Chairman United Bank for Africa (UBA) – Tanzania, He was appointed in 2018 replacing Gen. Robert Mboma who served as the pioneer board chairman from inception in 2009 to 2018. Mr. Manongi, served the government of the United Republic of Tanzania as the permanent representative of the country to the United Nations (UN)till his retirement in 2016. He also served as the Principal Officer in the office of the Deputy Secretary-General within the executive office of the Secretary-General for the United Nations (UN) from 2007 to 2012. Mr. Manongi is a career diplomat civil servant having held high positions as the United Republic of Tanzania Deputy Permanent Representative in New York in 2005 to 2007 and also Personal Assistant to President Benjamin Mkapa from 2002 to 2004.  He was the Counselor (Legal) at the Permanent Mission between 1997 to 2001 also Second Secretary and then First Secretary of the United Republic of Tanzania Embassy in Washington, D.C between 1981 & 1987. Mr. Manongi first joined the Ministry of Foreign Affairs in 1978 as a Legal Officer. He holds a bachelor’s degree in law from the University of Dar es Salaam, in the United Republic of Tanzania. He is also a graduate of the Centre for Foreign Relations in Dar es Salaam and holds a postgraduate degree in Maritime Administration from the World Maritime University in Malmö, Sweden.

Ms. Ogechi Altraide

Non Executive Director
Over 30 years’ experience in investment banking, wholesale and commercial banking, account management, project management and public-sector relationship management, Strong skills in Corporate Governance, with MBA from University of Nigeria, Post Graduate Diploma, Computer Science and Engineering from Anambra State University of Technology.

Mr. Oliver Alawuba

Non Executive Director

<strong>Appointed Executive Director in 2016</strong>

Mr. <strong>Oliver Alawuba</strong> has over twenty years of work experience in the banking industry and the academia. Oliver was at various times an Executive Director at Finbank Nigeria Plc (now FCMB Plc), MD/CEO of UBA Ghana Ltd, MD/CEO of UBA West Africa, Directorate Head, Public Sector and Personal Banking and Regional CEO, UBA Africa – Anglophone.

Oliver has B.Sc and M.Sc degrees in Food Science and Technology and MBA in Banking and Finance. He is an alumnus of the AMP and SEP programmes of the prestigious Insead Business School, France, and London Business School respectively. He is also a Fellow of Nigerian Institute of Management and Honorary Senior Member of Chartered Institute of Bankers of Nigeria.

Mr.Ebele Ogbue

Mr.Ebele Ogbue

Non Executive Director
Mr. Ebele holds a B.sc (Honours) degree in accounting from the University of Lagos and an MBA (IT & Management) from CASS business school London. His professional career started at Price Waterhouse in 1991, before his foray into banking where he has spent the last two decades working at international banks such as Citi Bank and Standard Chartered Bank before joining UBA in 20014. His banking experience spans various areas of banking from Asset Based Finance to core Corporate Banking and Trade Finance. Prior to his current role, he was MD/CEO, UBA Capital Europe and pioneer MD/CEO of UBA Liberia  

Mr. Alexander Trotter

Non Executive Director
Mr Trotter has significant experience in managing, investing and advising African public and private companies. He was a portfolio manager for over ten years investing in frontier African equities, with a demonstrable track record of strong performance. He is a trustee of the Tony Elumelu Foundation, Africa’s leading supporter of entrepreneurship. He has a background in investment management, strategy, and corporate finance, and has held positions with UBS and GAM. He began his career at Linklaters, as a corporate lawyer. Mr Trotter holds degrees from Oxford University and Imperial College.

Mr. MARTIN JONAS MMARI

Non Executive Director

<strong>Male-Martin Jonas Mmari</strong>- He is currently serving as a Tanzania partner and CEO of Digitian Global Consulting. He was appointed as a Non – Executive Director of UBA Tanzania in August 2019. Before serving in the Board of UBA Tanzania, he held many strategic positions at various times as the Director of Finance at PPF Pension Fund from 2002 to 2018 in which he represented the Fund and served as a board member for CRDB Bank Ltd from 2001 to 2016 and was later appointed to serve as the Chairman of the Board of directors for CRDB Bank Ltd from 2004 to 2016 and also served as the Head of Financial Reporting &amp; Investments and Acting Director of Finance at PPF Pension Fund in 2001. Prior to that, he served as the Bank Examiner of the Bank of Tanzania between 1991 and 2000.

Flavia Kiyanga

Chief Operations Officer

Ms. Flavia has twenty-five (25) years working experience out of that, ten (10) years being with UBAT. Flavia has been employed with UBA Tanzania since 2009 up to date. Within UBA Bank Tanzania Flavia has assumed various responsibilities in operations department as Branch Operation Manager from 2009 to 2014 then she has been promoted as Head of Domestic Operations from 2015 to 2018 and Currently Flavia is the Chief Operating Officer (COO) from November 2018. Prior to that, from 1996 to 2009, she was the Branch Finance Officer of Tanzania Postal Bank. Flavia holds a Master’s degree in Business Administration, Finance and Banking from Mzumbe University, also Flavia graduated at Mzumbe University where she earned an Advanced Diploma in Economic Planning.